Effective October 14, 2026.
What these terms cover
These terms apply to your use of the intellisolve.io website, Intellisolve phone and SMS support channels (including the toll-free number +1 (888) 834-3499), and Intellisolve internal tools made available to authorized intellisolve.io users.
Consulting and professional services
These terms do not cover consulting or other professional services. Intellisolve LLC provides those services only under a separate written agreement signed by Intellisolve LLC and the client, such as a Master Services Agreement (MSA) and Statement of Work (SOW). If these terms conflict with a signed MSA or SOW, the signed MSA or SOW prevails. Descriptions of offers or frameworks on this website are general information. They are not an offer to contract, and they do not create a services agreement. Service levels and support terms, if any, are set only in the signed MSA or SOW.
Phone and SMS support
Intellisolve, LLC offers a toll-free voice and SMS channel for customer support. Texts are sent from +1 (888) 834-3499 through Twilio. SMS alerts are optional and cover support incident updates and customer acknowledgments only.
- How to opt in: Opt in on the form or text START to +1 (888) 834-3499. The Mobile Alerts form has an unchecked consent box that you select yourself. If you text START, you are enrolled only after you reply YES to confirm.
- Frequency and cost: Message frequency varies, up to 2 messages per support incident. Message and data rates may apply.
- Help and stop: Reply HELP for help or STOP to cancel at any time. After STOP you will get one confirmation text and no further messages unless you opt in again.
- Not a condition of purchase: Consent to receive texts is not a condition of purchase or of using Intellisolve services.
- Carriers: Mobile carriers are not liable for delayed or undelivered messages.
How we handle your mobile number is described in our privacy notice.
Internal tools
Internal staff tools are for authorized intellisolve.io users only. They are provided as-is, with no warranty of any kind, and are covered by the acceptable-use, no-warranty, and liability terms on this page. How each tool handles data is described in our privacy notice.
Acceptable use
Use the website and these internal tools only for lawful purposes. Use internal tools only if you are an authorized intellisolve.io user, and only on documents you are allowed to edit. Do not try to disrupt the website or tools, get around their security, or access them without authorization.
No warranty
The website, its content, and Intellisolve internal tools are provided "as is" and "as available," without warranties of any kind, express or implied. This includes any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation. Internal tools come with no warranty at all.
Decision-support tools
Some Intellisolve tools, such as the Smart Bid Leveler & RFI Generator's bid-comparison outputs, are decision support only. Their outputs are drafts for human review. A named human must review and sign off before any output is relied on, used in a contract, or published. Nothing publishes itself. When a tool is used in a client engagement, the signed MSA and SOW also apply.
Not professional advice
Website content and tool outputs are general information. They are not legal, engineering, financial, or other professional advice, and they do not replace review by a qualified professional. You are responsible for decisions you make based on them.
Limitation of liability
To the fullest extent the law allows, Intellisolve LLC and its members, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, that arise from or relate to the website, its content, or Intellisolve internal tools, even if we were told such damages were possible. To the fullest extent the law allows, Intellisolve LLC's total liability for any claim that arises from or relates to the website or internal tools is limited to US $100. Some jurisdictions do not allow certain exclusions or limits, so some of these may not apply to you. Liability for consulting or professional services is governed only by the applicable signed MSA or SOW.
Third-party names
Google, Google Docs, Google Cloud, and Gemini are trademarks of Google LLC. Other product names on this website belong to their owners. Naming a product does not mean its owner sponsors or endorses Intellisolve or its tools.
Changes to these terms
These terms may change. When they do, the effective date on this page will be updated. The version published here is the one that applies.
Governing law
These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules. Any dispute about these terms, the website, or Intellisolve internal tools will be brought in the state or federal courts located in DeKalb County, Georgia. If any part of these terms cannot be enforced, the rest stays in effect.
Contact
Questions about these terms can be sent to website@intellisolve.io or through the contact page.